Return policy

Equilibrium wants you to be 100% happy with your purchase experience. In case you want to return your purchase, the product needs to be in its original packaging and within 10 days of purchase. Return shipping costs are considered on your own expenses.

Contact Equilibrium customer care team at and we will help you in the process of returning and refund of your purchase.

What if my item is defective? 

Mistakes sometimes happen but we’re more than happy to fix them. Please write us directly to and we will take care of returning it to us and replace your purchase or refund it immediately.